Subscribe & save
Your subscription, your way
Save 15% on the skincare you use every day, delivered on a schedule that suits you. Pause, skip or cancel whenever you like.
Subscriptions
How it works
How do subscriptions work?
Choose Subscribe & save on any eligible product and pick how often you’d like it delivered, every 3 or 6 months. You save 15% on every order, and we take care of the rest.
When each delivery is due, your card is charged automatically and your skincare is sent to you. No need to remember to reorder.
How do I view or manage my subscription?
Select the account icon at the top of the page, or go to My account, and sign in with the email address you used for your order. We’ll email you a one-time code, so there’s no password to remember.
Once you’re signed in, choose Subscriptions to see your upcoming deliveries and make changes.
Can I pause or cancel?
Yes. You can pause or cancel your subscription at any time from your account, and there’s no obligation to continue. If you’ve paused or cancelled and change your mind, you can reactivate it from the same place.
Can I skip or reschedule a delivery?
Yes. Each upcoming delivery in your account can be skipped or moved to a date that suits you better. This is handy if you’re away or still have product left.
Can I change how often I receive my order?
Yes. You can switch between the available delivery frequencies in your account at any time.
Can I change the products in my subscription?
Yes. You can change quantities, and add or remove products, from your account. You can also add a one-off product to your next delivery.
What if I run out early?
Use Place order now in your account to have your next delivery sent straight away, rather than waiting for the scheduled date.
How do I update my address or payment details?
You can update your email, delivery address and billing address from your account. If you need to change the card we charge and can’t see how, get in touch and we’ll send you a secure link.
What happens if a payment doesn’t go through?
We’ll email you a secure link so you can update your payment method. Your delivery is sent once the payment is successful.
I need a hand. Who do I contact?
We’re happy to make changes for you. Email info@aboutskin.co.nz or call 09 576 1550.
Ready to make a change?
Manage your subscription.
Sign in to see your upcoming deliveries, update your details or change your plan.